Last updated: June 2, 2026
This Privacy Policy describes how Free Rishtey Wala (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use our matrimony and matchmaking mobile application and related services (the “App”), available at www.freerishteywala.com. By creating an account or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Who This Policy Applies To
This policy applies to users of the Free Rishtey Wala user mobile app. The App is intended only for adults seeking matrimonial matches. You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to register or use the App. We do not knowingly collect personal information from anyone under 18.
2. Information We Collect
We may collect the following categories of information:
- Account and identity data: name, email address, phone number, date of birth, gender, login credentials (via third-party authentication such as Google), and unique user identifiers.
- Profile and matrimonial data: photos, biodata, religion, community preferences, education, profession, income range, height, marital status, diet, lifestyle choices, partner preferences, about-me text, and similar fields you choose to provide.
- Verification content: profile verification videos and related metadata you upload for review by our team.
- Location data: approximate or precise location (e.g. city, state, country, latitude/longitude) when you grant permission, used for distance-based matching and search.
- Communications: chat messages, interest requests, call-related signals, and support inquiries you send through the App.
- Usage and device data: app version, device type, operating system, IP address, push notification tokens, log data, and interaction events (e.g. profile views, searches, notifications opened).
- Optional features: information you provide for kundli match, saved preferences, search filters, biodata downloads, and similar in-app tools.
3. How We Use Your Information
We use collected information to:
- Create and manage your account and authenticate you securely.
- Display your profile to other users according to your settings and our matching logic.
- Enable search, saved preferences, interest requests, chat, audio/video calls, and notifications.
- Review profile verification videos and maintain platform safety and quality.
- Calculate distance and relevance for profiles and search results.
- Send service-related push notifications, OTPs, and administrative messages.
- Prevent fraud, abuse, spam, and violations of our terms.
- Improve the App, fix errors, and analyze aggregated usage trends.
- Comply with applicable laws and respond to lawful requests.
4. Legal Basis (Where Applicable)
Where required by law (for example, in certain regions under GDPR-style regimes), we process your data based on: performance of our contract with you (providing the App), your consent (e.g. location, notifications, optional profile fields), our legitimate interests (security, improvement, fraud prevention), and legal obligations.
5. How We Share Information
We may share information in these circumstances:
- With other users: profile information you make visible is shown to other registered users as part of the matrimony service.
- With service providers: trusted third parties that help us operate the App, such as cloud hosting, databases, file storage, image/video hosting, authentication, analytics, and push notification delivery (including providers such as Google Firebase, cloud storage/CDN partners, and similar infrastructure vendors).
- With administrators: authorized staff may access profiles, verification videos, reports, and activity logs to moderate content, verify accounts, and provide support.
- For legal reasons: when required by law, court order, or government request, or to protect rights, safety, and security of users and our platform.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality safeguards.
We do not sell your personal information to third parties for their independent marketing purposes.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the App. If you delete your account or request deletion, we will delete or anonymize your data within a reasonable period, except where we must retain certain records for legal, security, dispute resolution, or backup purposes. Some aggregated or de-identified data may be kept longer.
7. Security
We implement reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and secure authentication. No method of transmission or storage is 100% secure; you use the App at your own risk and should keep your login credentials confidential.
8. Your Choices and Rights
Depending on your location, you may have the right to:
- Access, correct, or update profile information through the App settings.
- Withdraw consent for optional processing (e.g. location or notifications) via device or app settings.
- Request deletion of your account and associated personal data.
- Object to or restrict certain processing, or request a copy of your data in a portable format.
- Lodge a complaint with a data protection authority in your country.
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before fulfilling requests.
9. Permissions on Your Device
The App may request permissions such as:
- Camera and microphone: for profile photos, verification videos, and calls.
- Photo library / storage: to upload images and videos.
- Location: for distance-based features (optional where supported).
- Notifications: for matches, messages, and service alerts.
You can change many permissions in your device settings; some features may not work if permissions are denied.
10. International Data Transfers
Your information may be processed and stored on servers located in India or other countries where our providers operate. By using the App, you understand that your data may be transferred across borders subject to appropriate safeguards where required by law.
11. Third-Party Links and Services
The App may link to third-party websites or services (e.g. social login, payment or analytics partners). We are not responsible for their privacy practices. Please review their policies before providing information to them.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the App after changes constitutes acceptance of the updated policy where permitted by law. For material changes, we may provide additional notice in the App.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- App / website: www.freerishteywala.com
- Email: support@freerishteywala.com
Operator: Free Rishtey Wala (matrimony and matchmaking services).